Author: Admin

What Is a Likert Scale? [Examples & Templates]

by Admin

November 27, 2024 0 8 mths

I’ve taken countless surveys that ask me to respond to questions with ratings between “Strongly Disagree” to “Strongly Agree.” I bet you have, too. This is the Likert scale in action. In my opinion, no matter how strong your customer retention rate is, it’s also […]

Service

by Admin

November 26, 2024 0 8 mths

De-Escalation Techniques: 30 Proven Strategies to Diffuse Tension and Build Trust [Expert Tips + Data]

by Admin

November 25, 2024 0 8 mths

7 Customer Acquisition Challenges You Might Face This Year [New Data]

by Admin

November 22, 2024 0 8 mths

How To Write a CSM Resume [+ Free Templates]

by Admin

November 20, 2024 0 8 mths

How AI Can Unlock Customer Insights [+Expert Tips]

by Admin

November 19, 2024 0 8 mths

Predicting Customer Behavior and AI: My Journey to Understanding the Customer Mind [+ Pro Tips]

by Admin

July 29, 2025 21 hrs

What is a lead magnet? 20 lead magnet ideas and examples [+ step-by-step]

Stacks of notes. A half-finished webinar script. Google Docs open in every tab. That’s the beginning of a lead magnet story I hear from peers, founders, and marketers on tight budgets. Then, the plot twists: “I spent three weeks designing the perfect lead magnet… and […]

Marketing

by Admin

July 29, 2025 21 hrs

19 templates for follow-up emails after a meeting, conference, and more

In my early sales days, I would spend hours preparing for a meeting, doing research, crafting the perfect pitch, and rehearsing objections. But, I didn’t realize the real test often comes after the call ends. It wasn’t in what I said, but in what I […]

Sales

by Admin

July 29, 2025 21 hrs

I built my backlink strategy on guest blogging — here’s exactly how it drove results

If I were looking for the best way to divide a room full of marketers, I’d bring up the topic of guest blogging and link building. Without a doubt, I’d start a heated debate. Some will argue that digital PR is the best way to […]

Marketing