Author: Admin

Top 12 Free Help Desk Software & Ticketing Systems

by Admin

February 18, 2025 0 5 mths

Help desk software was my daily command center when I worked at HubSpot Support. Our customer service ticketing system was the brain of daily operations for the support team and me as a whole. It was central to my workflow and experience as a support […]

Service

by Admin

February 13, 2025 0 6 mths

Understanding Customer Identity Management: A Guide to CIAM

by Admin

February 12, 2025 0 6 mths

My Tips for Creating a Stellar Retail Customer Experience

by Admin

February 11, 2025 0 6 mths

AI Meets Customer Experience: Mapping Journeys with Machine Learning

by Admin

February 10, 2025 0 6 mths

Customer Journey Maps: How to Create Really Good Ones [Examples + Template]

by Admin

February 7, 2025 0 6 mths

Why Customer Service is Important: 16 Data-Backed Facts to Know in 2025

by Admin

February 4, 2025 0 6 mths

Digital Customer Experience: The Ultimate Guide for 2025

by Admin

February 3, 2025 0 6 mths

Is The Customer Always Right? [What It Means + Why It Matters]

by Admin

January 28, 2025 0 6 mths

The 20 Best Call Center Software (& Features You Need)

by Admin

January 27, 2025 0 6 mths

How to Run a Customer Experience Workshop for Your Team

by Admin

July 29, 2025 7 hrs

What is a lead magnet? 20 lead magnet ideas and examples [+ step-by-step]

Stacks of notes. A half-finished webinar script. Google Docs open in every tab. That’s the beginning of a lead magnet story I hear from peers, founders, and marketers on tight budgets. Then, the plot twists: “I spent three weeks designing the perfect lead magnet… and […]

Marketing

by Admin

July 29, 2025 7 hrs

19 templates for follow-up emails after a meeting, conference, and more

In my early sales days, I would spend hours preparing for a meeting, doing research, crafting the perfect pitch, and rehearsing objections. But, I didn’t realize the real test often comes after the call ends. It wasn’t in what I said, but in what I […]

Sales

by Admin

July 29, 2025 7 hrs

NURSEAGENCE

Top 12 Free Help Desk Software & Ticketing Systems

Understanding Customer Identity Management: A Guide to CIAM

My Tips for Creating a Stellar Retail Customer Experience

AI Meets Customer Experience: Mapping Journeys with Machine Learning

Customer Journey Maps: How to Create Really Good Ones [Examples + Template]

Why Customer Service is Important: 16 Data-Backed Facts to Know in 2025

Digital Customer Experience: The Ultimate Guide for 2025

Is The Customer Always Right? [What It Means + Why It Matters]

The 20 Best Call Center Software (& Features You Need)

How to Run a Customer Experience Workshop for Your Team

What is a lead magnet? 20 lead magnet ideas and examples [+ step-by-step]

19 templates for follow-up emails after a meeting, conference, and more

I built my backlink strategy on guest blogging — here’s exactly how it drove results

5 best CRMs for cleaning businesses in 2025

What is a lead magnet? 20 lead magnet ideas and examples [+ step-by-step]

19 templates for follow-up emails after a meeting, conference, and more

I built my backlink strategy on guest blogging — here’s exactly how it drove results

What is a lead magnet? 20 lead magnet ideas and examples [+ step-by-step]

19 templates for follow-up emails after a meeting, conference, and more

I built my backlink strategy on guest blogging — here’s exactly how it drove results

5 best CRMs for cleaning businesses in 2025

5 best accounting software CRMs for small businesses in 2025

What is the ideal length of a sales email? Insights based on 40 million emails

Traditional marketing vs. digital marketing: Why not both?

What is a lead magnet? 20 lead magnet ideas and examples [+ step-by-step]

19 templates for follow-up emails after a meeting, conference, and more

I built my backlink strategy on guest blogging — here’s exactly how it drove results